This policy applies to the site: en/

Last updated date: January 5, 2021

Respect for your privacy is of the utmost importance to Cockinou, who is responsible for this site. The purpose of this privacy policy is to explain to you:

  • The way in which your personal data is collected and processed. All information likely to identify you must be considered as personal data. These include your first and last name, your age, your postal address, your email address, your location or your IP address. "Personal data" is also used as a synonym for "Personal information" within the meaning of European Regulation 2016/679;

  • What are your rights regarding this information;

  • Who is responsible for the processing of personal data collected and processed;

  • To whom this information is transmitted;

  • Optionally, the site's policy on cookies.

This privacy policy supplements the General Conditions of Use which you can consult at the address below

https://www.cockinou.com/en/content/3-terms-and-conditions

1 - Collection of personal data

We collect the following personal data:

  • Last name

  • First name

  • Address / Postal code

  • E-mail adress

  • Date of Birth

2 - Forms and collection methods

Your personal data is collected through the following methods:

  • Website registration form

  • Order form

In accordance with the RGDP, we use the information thus collected for the following purposes:

  • Order tracking

  • Information / Promotional offers

  • Contact

3 - Log files and cookies

We collect certain information through log files ("log files") and cookies ("cookies"). These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your convenience.

Under the General Data Protection Regulation (European Regulation 2016/679), for the use of cookies involving the saving and analysis of personal data, your consent is necessarily requested.

In addition, this consent is considered valid for a maximum period of thirteen (13) months. At the end of this period, we will ask again for your authorization to save cookies on your hard drive.

a) Description of cookies used by the site

This mainly concerns the following information:

  • IP adress

  • Operating system

  • Pages visited and requests

  • Time and day of connection

The use of such files allows us to achieve the following objectives:

  • Improved service and personalized welcome

  • Order tracking

b) Opposition to the use of cookies by the site

You can oppose the recording of these cookies by configuring your browser software.

If you decide to disable cookies, you can then continue browsing the site. However, any dysfunction of the site caused by this manipulation cannot be considered as being our fault.

4 - Sharing of personal data

The personal data collected by the site are not transmitted to any third party and are only processed by us.

5 - Retention period of personal data

The person in charge of the processing of personal data will keep in his computer systems of the site and under reasonable conditions of security all the personal data collected for a period of: 3 months.

6 - Hosting of personal data

Our site is hosted by: lnfomaniak, whose head office is located at the following address: 25 Eugène-Marziano 1227 Les Acacias Genève.

The personal data that we collect and process is transferred to the following country: Switzerland.

This transfer of personal data outside the European Union is justified by the following reason:

Personal data is hosted in Switzerland because the head office of INFOMANIAK is located there.

7 - Responsible for processing personal data

a) The person responsible for processing personal data

The person responsible for processing personal data is: Thierry MAISON. He can be contacted by email at [email protected]

The person responsible for processing personal data is responsible for determining the purposes and means used for processing personal data.

b) Obligations of the person responsible for processing personal data

The person in charge of processing personal data undertakes to protect the personal data collected, not to transmit them to third parties without your having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal data undertakes to notify you in the event of rectification or deletion of personal data, unless this entails disproportionate formalities, costs or procedures for him.

In the event that the integrity, confidentiality or security of your personal data is compromised, the data controller undertakes to inform you by any means.

8 - Right of opposition and withdrawal

You have the right to object to the processing of your personal data by the site ("right of opposition"). You also have the right to request that your personal data no longer appear, for example, in a newsletter or other mailing list ("right of withdrawal").

In order to object to the processing of your personal data or to request the removal of your personal data, you must follow the following procedure:

You can make a request to limit the processing of your personal data to the data controller, by sending an e-mail to the following address: [email protected]

9 - Right of access, rectification and deletion

You can read, update, modify or request the deletion of information concerning you, by respecting the following procedure:

You can send an e-mail to the person in charge of processing personal data, specifying the subject of his request.

If you have one, you have the right to request the deletion of your personal space by following the following procedure:

You can send an e-mail to the data controller, specifying the e-mail address used when creating your account and possibly other additional information allowing you to find your account more quickly (ex: name / first name / address). The request for deletion of data will then be processed within 10 working days.

10 - General principles regarding the collection and processing of personal data under European regulation 2016/679

In accordance with the provisions of article 5 of European Regulation 2016/679, the collection and processing of your personal data respects the following principles:

  • Lawfulness, loyalty and transparency: your personal data can only be collected and processed with your consent. Whenever personal data is collected, it will be indicated that your personal data is collected and for what reasons your personal data is collected;

  • Limited purposes: the collection and processing of personal data is carried out to meet one or more of the objectives set out in this privacy policy;

  • Minimization of the collection and processing of personal data: only the personal data necessary for the proper execution of the objectives pursued by the site are collected;

  • Retention of personal data reduced in time: personal data is kept for a limited period of which you are informed;

  • Integrity and confidentiality of personal data collected and processed: the person responsible for processing personal data undertakes to guarantee the integrity and confidentiality of the personal data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

  • You have expressly consented to the processing;

  • Processing is necessary for the performance of a contract;

  • The processing meets a legal obligation;

  • The processing is explained by the need to safeguard your vital interests or those of another natural person;

  • The processing may be explained by a need linked to the performance of a task of public interest or which falls within the exercise of public authority;

  • The processing and collection of personal data is necessary for the legitimate and private interests pursued by the person responsible for processing personal data or by a third party.

11 - Additional rights under European regulation 2016/679

In accordance with European regulations concerning the processing of personal data, you also have the rights listed below.

In order for the data controller to grant your request, you are required to provide them with: your first and last name as well as your e-mail address.

The person responsible for processing personal data is required to respond to you within a maximum of thirty (30) days.

a) Right to portability of personal data

You have the right to request the portability of your personal data, held by the site, to another site, by complying with the following procedure:

You can request the portability of your personal data from the data controller, by sending an e-mail to the following address: [email protected]

b) Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of European Regulation 2016/679, you have the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning you or significantly affects you in a similar way.

c) Right to seize the competent authority

In the event that the person responsible for processing personal data decides not to respond to your request and you wish to contest this decision or, if you believe that it has infringed any of your rights listed above, you are entitled to appeal to any competent court.

12 - Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol

  • Access management - authorized person

  • Access management - data subject

  • Network monitoring software

  • Auto save

  • Login password

  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.

13 - Conditions for modifying the privacy policy

This privacy policy can be viewed at any time at the following address:

https://www.cockinou.com/en/content/4-politique-de-confidentialite

We reserve the right to modify it in order to guarantee its conformity with the law in force.

Therefore, you are invited to come and consult this privacy policy regularly in order to keep you informed of the latest changes that will be made to it.

14 - Legislation

We are committed to respecting the legislative provisions set out in:

General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46ÉCE (General Data Protection Regulation) 2016/279.